Company You Can Truly Rely Upon!
Now days the risks involved in outsourcing appears to be unavoidable. Then how do you entrust you business future to somebody, to whom you have conversed over phone and not seen him in person? It is not that much easy and it doesn’t prove his authenticity. But however there are some strategies which if you can follow can minimize the risks involved in outsourcing. Given beneath are some of the most regularly asked queries that make you to take your initial step to outsourcing that is free of risks.
What is all about Billing Paradise?
We are basically a US company having our outsourcing operation in India. Since the year 2003, we have been offering service to more than 100 customers globally.
We at Billing Paradise, very well know about your apprehensions regarding the risks that is involved in outsourcing. We assure that we will be part of your unified team in accomplishing your business objectives.
What are all the services offered by billing paradise?
In what way will my project be handled by you?
Trial period: We offer a trail period that reduces the risk involved in outsourcing. You can assess our performance in this trial period and come to a decision whether you wish to outsource to us your whole project.
Project Installation: We execute a strategy called the “Process Knowledge Transfer Methodology” which facilitates the faultless and smooth transition of you project to our base, which is offshore. By this method your outsourcing risks is greatly minimized.
Project Management: We will provide you a single point of contact He is in charge of your project’s management and communication at every step.
Relationship with the customer: we accept and execute feedbacks regularly regarding your projects’ progress.
Will it be cost effective, if outsourcing is done to Billing paradise?
Billing paradise offers only cost effective service. We greatly save the expenditure in the customer’s capital budget to a great extent. Apart from saving nearly 40 to 60% of reduction in costs, we will assist you with our more proficient workflow processes to generate more revenue.
What is the minimum educational qualification of your employees?
We only recruit people with a Bachelor’s degree. All the employees at Billing Paradise are graduates.
For projects like KPO which requires much skill we recruit people who holds a Masters in educational streams like Business Administration, Engineering, Statics, Finance , English literature, communication and Research.
Do you possess the required infrastructure to handle my business processes?
Yes, we do have the necessary infrastructure that can support your business ventures.
We are well equipped with a leased line of Internet that has a bandwidth of 2mb.
Do you really have the long term viability?
Yes we do. Billing Paradise is a company that is free of debts. We make certain that all our contracts and agreements are duly signed.
What is my payment option?
Our preferable mode of payment is by check or by wire transfer. For any further details you can contact our sales personnel at the sales department.
How can I make sure that my data is fully protected?
A non- disclosure agreement will be duly signed by us with the customer. Likewise a non-disclosure bond will be properly signed with our staff. We very well know that this is very much essential in minimizing the outsourcing risks.
For inbound and outbound security, we have the firewalls/VPN (Virtual Private Network) facility.
Absence of external storage devices like floppy/CD drives USB ports in the Systems.
To ensure safety and security all our systems and e-mails are protected with passwords.
We have fire-proof cabinets and to store the documents, we have the offsite storage facility.
At both our server and client levels, we have installed anti-virus soft wares.
Only by the means of the badge access system, the bonafide employees are granted permission to enter into our building. We also have a 24 hour vigil with armed security personnel.
Our premises is thoroughly installed with surveillance cameras
How can I sign up a contract order or work order with you?
The only thing you need to do is fax us a signed copy with all your complete format particulars. Also you can mail to us your copy order attached along with your email.
